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Privacy Policy

Privacy Policy

Toei Company, Ltd. Kyoto Studio and Toei Kyoto Studio Company, Ltd. (Toei Kyoto Studio Park) follows all laws and affiliated ordinances regarding the protection of private information and exercise the utmost caution in handling this information.

Toei Company, Ltd. Kyoto Studio and Toei Kyoto Studio Company, Ltd. jointly operate the websites of Toei Kyoto Navi, Toei Kyoto Studio Park, Toei Kyoto Studio, and Toei Actor School.

Policies have been established for the appropriate handling of private information in order to ensure the privacy of customer information received via electronic mail or online forms.

For the purpose of the following, Toei Company Ltd. Kyoto Film Studios and Toei Company Ltd. Kyoto Studio will be referred hereafter as "Toei."

  1. Toei uses names and e-mail addresses, etc. for the purpose of responding to questions and inquiries.
  2. Toei uses contact information such as names, addresses, telephone numbers, etc. for the purpose of sending out application forms and guides.
  3. Toei uses contact information to make business-related contacts and information on services to its customers.
  4. Toei may use and disclose information that has been modified so that that specific individuals cannot be identified for administrative statistical purposes.
  5. Toei, except under specific provisions of law, will not disclose or provide private information to third parties other than mail carriers without the express permission of the individual.
  6. Toei will respond quickly to complaints and proposals by customers or their agents regarding the handling of private information as well as the disclosure, modification, or stoppage of use of private customer data as stipulated by law.
  7. Toei will create and maintain guidelines for handing of private information, conduct adequate education, and establish a system wherein all employees will be able to handle private information appropriately.

Inquiries regarding private information handled by Toei Company, Ltd. Kyoto Studio and Toei Kyoto Studio Company, Ltd. which jointly manage the websites of Toei Kyoto Navi, Toei Kyoto Studio Park, Toei Kyoto Studios, and Toei Actor School should be directed to the contact below.

Toei Kyoto Studio Company, Ltd.
Attn: Privacy Information Manager
Department of Business Strategy 10 Hachioka-cho Uzumasa Ukyo-ku, Kyoto
616-8586
email: customer@toei-kyoto.com

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